To retain its luster and beauty, your carpet should be deep-cleaned every 12 to 18 months, depending upon 1) the life-style of the household, 2) frequency of vacuuming, and 3) whether the carpet is a light or dark color. You want to deep clean your carpet BEFORE it becomes excessively soiled.
Professional carpet cleaners can keep your carpet looking fresh and new longer. Many are trained and certified to care for carpets manufactured from today’s state-of-the-art fibers.
For deep-cleaning, we recommend hot water (also known as steam) extraction. With this method, a detergent solution is sprayed on the carpet and removed by extracting the dirt and solution with a powerful vacuum from either a truck-mounted or portable unit. We recommend a professional for this type of cleaning. A professional has been trained to use the equipment properly so that the carpet will not be damaged. Additionally, the equipment he uses is much more powerful than rental units available to you.
HOT WATER EXTRACTION REQUIRED
Hot water extraction, performed by a trained, qualified carpet care professional, is required every 12-18 months for coverage under these limited warranties.
You must provide your receipt for proof of service.
Do not get the carpet too wet. Wetting through to the backing may result in shrinkage, discoloration, odor and delaminating.
Before cleaning, it is advisable to remove furniture from the room. If this is impractical, place thick plastic film or aluminum foil under and around the legs of chairs and tables until the carpet is dry so that rust or furniture stains will be prevented.